Shipping policy

Shipping Policy

We aim to process and dispatch all orders as quickly as possible. All standard orders are shipped within 1–3 business days, with most orders leaving our warehouse within 24 hours.

All standard shipments are sent via Australia Post Parcel and Parcel Express services, and include insurance and signature on delivery for your peace of mind. Once dispatched, you will receive a shipping confirmation email with tracking details.

Special Orders - Items marked as Special Order are subject to an extra 2-5 business days handling time (totalling 3-8 days) - this is typically due to kits being assembled upon order. 

If, for any reason, there is an unexpected delay with your order after it has been placed, we will contact you directly to discuss available options, including alternative arrangements or a full refund.

Same & Next Day Collection is available in Scarborough, WA upon request.

If you have any questions regarding shipping or your order status, our team is always here to help